PowerHealth OnDemand

High-level data for Executive-level decisions

Half of your time is spent on day-to-day critical operations and management, while the other half is spent validating your efforts in monthly board reports, weekly staff meetings, and shareholder updates. As different as they may seem, both require data and accurate reporting. Executive-level decisions can be made in real time using Executive Performance Analytics.

C-level efficiency comes standard

Executive Performance Analytics enables senior hospital management to get a comprehensive snapshot of all core performance metrics. Data capture is automated and systematic – integrating financial, organizational, and clinical data. Manual reporting becomes obsolete. Tracking is database driven. Your time is spent turning the information into action. Platform and people at the core

The PowerHealth OnDemand Platform creates the foundation for Executive Performance Analytics, while integration is key to fueling the engine that aggregates core healthcare systems into one data source. The results include:

•  Intelligent metrics delivered through a web-based, managed services solution
•  Experienced client service personnel * Greater accountability and sense of ownership at every level of your organization
•  A more data-driven, decision-making culture
•  More organizational alignment around strategic initiatives and goals

No IT resources required

Until recently, robust reporting was only possible with in-house, dedicated database administrators and IT gurus. With Executive Performance Analytics, busy executives and managers no longer have to wait for system experts to write, compile and massage data in order to gain insight into operations or to show results. Executive Performance Analytics becomes the invisible outsourced reporting expert for your organization.

To track more complex metrics, our adaptive reporting is easy to access and drill down into from dashboard views and graphical summary charts. With Executive Performance Analytics, you benefit from:

•   A consolidated view of financial, operational and clinical performance across the system
•  Across-the-organization understanding of internal goals and benchmarks
•  “One version of the truth” to drive management discussions and strategic decisions
•  Consistent, real-time, web-based reporting
•  Drill-down capabilities into underlying root causes and detailed performance drivers as needed

High-level data for Executive-level decisions

Half of your time is spent on day-to-day critical operations and management, while the other half is spent validating your efforts in monthly board reports, weekly staff meetings, and shareholder updates. As different as they may seem, both require data and accurate reporting. Executive-level decisions can be made in real time using PowerHealth OnDemand's Executive Performance Analytics.

C-level efficiency comes standard

Executive Performance Analytics enables senior hospital management to get a comprehensive snapshot of all core performance metrics. Data capture is automated and systematic – integrating financial, organizational, and clinical data. Manual reporting becomes obsolete. Tracking is database driven. Your time is spent turning the information into action. Platform and people at the core

The PowerHealth OnDemand Platform creates the foundation for Executive Performance Analytics, while integration is key to fueling the engine that aggregates core healthcare systems into one data source. The results include:

•  Intelligent metrics delivered through a web-based, managed services solution
•  Experienced client service personnel * Greater accountability and sense of ownership at every level of your organization
•  A more data-driven, decision-making culture
•  More organizational alignment around strategic initiatives and goals

No IT resources required

Until recently, robust reporting was only possible with in-house, dedicated database administrators and IT gurus. With Executive Performance Analytics, busy executives and managers no longer have to wait for system experts to write, compile and massage data in order to gain insight into operations or to show results. Executive Performance Analytics becomes the invisible outsourced reporting expert for your organization.

To track more complex metrics, our adaptive reporting is easy to access and drill down into from dashboard views and graphical summary charts. With Executive Performance Analytics, you benefit from:

• A consolidated view of financial, operational and clinical performance across the system
• Across-the-organization understanding of internal goals and benchmarks
• Facts that drive management discussions and strategic decisions
• Consistent, real-time access to critical information via only your web browser
• The ability to drill to ultimate level detail to underlying root causes and detailed performance drivers

Keeping your eye on healthcare costs is now at your fingertips

PowerPerformance Manager's Cost Accounting solution has been deployed to over 500 sites. The solution enables your organization to easily define, track and analyze costs with unprecedented simplicity and accuracy.

Using sophisticated and flexible cost allocations, our solution provides:

• Detailed costs used for costing procedures and analysis
• Multiple costing methodologies
• Reclassification rules
• Preprocessing and validation processes
• Patient and procedure-level detail

Reconciliations are automated and sophisticated

Organizations can now define and apply their own cost allocation methodology through Performance Manager and its built-in pre-process checks and audit reports. With our complete cost accounting platform, administrators can present accurate and consistent costing results.

Automated and easy-to-use, Performance Manager:

• Absolutely eliminates unnecessary overhead associated with typical costing solutions
• Removes the need to have propriety costing knowledge like many other systems
• Produces accurate and consistent results
• Integrates with any data source including 3M Groupers such as APR-DRG and Core Grouping Software to support inpatient, outpatient, and physician clinic activities

GL and patient costing modules at the foundation

The GL and patient costing modules are key to determining your bottom line profitability. Completely automated and sophisticated, these modules are designed to perform costing at activity level and consolidate the results for viewing and analysis at any level of detail. These modules give administrators the power to:

• Perform cost accounting at the charge code level and report on both detailed and consolidated levels
• Incorporate DRG weights to allocate costs for non-patient attributable services
• View built-in reconciliations and audits, including a series of pre-designed reports
• Analyze actual GL amounts fully allocated down to the patient level
• View costs that are distributed to individual activities and services (CDM) the patient receives (INP, OUT or clinic)
• Schedule allocations to run automatically
• Capture an unlimited number of cost components
• Integrate reclassification rules and non-standard cost definitions

High-level data for Executive-level decisions

Half of your time is spent on day-to-day critical operations and management, while the other half is spent validating your efforts in monthly board reports, weekly staff meetings, and shareholder updates. As different as they may seem, both require data and accurate reporting. Executive-level decisions can be made in real time using Executive Performance Analytics.

C-level efficiency comes standard

Executive Performance Analytics enables senior hospital management to get a comprehensive snapshot of all core performance metrics. Data capture is automated and systematic – integrating financial, organizational, and clinical data. Manual reporting becomes obsolete. Tracking is database driven. Your time is spent turning the information into action. Platform and people at the core

The PowerHealth OnDemand Platform creates the foundation for Executive Performance Analytics, while integration is key to fueling the engine that aggregates core healthcare systems into one data source. The results include:

•  Intelligent metrics delivered through a web-based, managed services solution
•  Experienced client service personnel * Greater accountability and sense of ownership at every level of your organization
•  A more data-driven, decision-making culture
•  More organizational alignment around strategic initiatives and goals

No IT resources required

Until recently, robust reporting was only possible with in-house, dedicated database administrators and IT gurus. With Executive Performance Analytics, busy executives and managers no longer have to wait for system experts to write, compile and massage data in order to gain insight into operations or to show results. Executive Performance Analytics becomes the invisible outsourced reporting expert for your organization.

To track more complex metrics, our adaptive reporting is easy to access and drill down into from dashboard views and graphical summary charts. With Executive Performance Analytics, you benefit from:

•   A consolidated view of financial, operational and clinical performance across the system
•  Across-the-organization understanding of internal goals and benchmarks
•  “One version of the truth” to drive management discussions and strategic decisions
•  Consistent, real-time, web-based reporting
•  Drill-down capabilities into underlying root causes and detailed performance drivers as needed

The perfect combination of clinical and financial data is just a click away

In your position, there is nothing more critical than ensuring quality outcomes of care and superior performance from your clinical staff and physicians. However, managing quality performance also includes managing enterprise costs and expected reimbursements. PowerHealth OnDemand enables organizations to meet Healthcare Reform head-on with the vital link that connects quality outcomes with overall cost performance.

More than meets the eye

PowerHealth's Quality Analytics provides your organization with immediate insight into the data and information you need to evaluate and improve quality and cost of services. With intelligence like this readily available and easily interpreted, healthcare administrators can:

• More effectively view service and care lines
• Evaluate treatment protocols and quality of care
• Reduce costs without reducing care
• Pinpoint where to make operational improvements that will increase efficiency and accuracy
• Track performance at different organizational levels and over different time periods

Not having the right tools could cost you

OnDemand's Quality Performance Analytics is integrated into the advanced PowerHealth OnDemand Platform — seamlessly aggregating core healthcare systems into one data source. With our managed service, metrics and information are captured and delivered through a web-based platform that allows administrators to easily and intuitively:

• Manage quality performance improvement opportunities at the patient level
• Modify physician performance through reporting that detailed costs and clinical resource utilization
• Reduce the cost associated with supplies, pharmacy, radiology, and laboratory through intuitive reporting, analysis and alerts
• Better manage service line quality and performance by facility, department, physician, DRG, procedure and patient type

The keys to profitability — OnDemand

Using a web-based, managed service to support reporting and analytics is simply the best way to ensure your critical data can be sliced and diced into meaningful intelligence. With the Revenue Cycle Analytics module, you get insight into key revenue cycle performance drivers and comparative benchmarks — all critical to achieving profitability and financial stability.

Increase the data flow, watch the money grow

Revenue is your bread and butter. Yet, so many things impact whether you achieve positive revenue or not. With Revenue Cycle Analytics, you gain greater insight into accounts receivable, billing and collections performance enabling you to be more proactive and strategic in your revenue cycle activities. Intelligence leads to measurable improvements Using Revenue Cycle Analytics, your hospital gains greater visibility into revenue cycle performance drivers and comparative benchmarks. The end result is breakthrough reductions in days of accounts receivable, bad debt, denials, and lost charges. Our solid platform and innovative tools help you uncover key performance variances, isolate root causes, and provide solutions to capitalize on opportunities for improvement.

Financial managers and patient accounting staff are empowered to:

• Proactively identify revenue cycle bottlenecks
•  Eliminate A/R aging outliers
•  Substantially mitigate bad debt risks to boost financial performance
•  Understand payer reimbursement trends
•  Significantly improve collections accountability
•  Reduce billing delays

Revenue Cycle Analytics is more than number crunching

Here’s how healthcare organizations recognize the power of revenue cycle analytics:

•  A/R bottlenecks and bad debt accounts can be easily spotted and resolved
•  Meaningful goals and benchmarks for A/R and cash performance can be established and monitored
•  Unbilled receivables can be closely monitored and tracked
•  The root causes of billing delays can be isolated and corrected
•  At-risk accounts can be identified and intelligently prioritized in the collection process
•  Individual collector performance can be tracked to increase staff accountability

The future of payer performance is now

Healthcare organizations that will thrive in today’s economy are those who have clear and immediate insight into provider payer mix and past performance — having what some might consider an uncanny ability to predict future revenue cycle performance. It’s within your sights — today. Anyone can harness this power through Payer Performance Analytics and its robust payer performance metrics and scorecards.

Real time management over your payers

Managing your cash from your payers just got easier. The time has come for transparency and actionable results in managing your entire payer portfolio. With Payer Performance Analytics, your organization is privy to the daily performance of payer contracts, claims, and denials process. All it really takes is a system that can capture all historical payer information and distill it down to meaningful and actionable information. That’s what Payer Performance Analytics will do for your organization.

One more way to level the playing field

A core module to the Health OnDemand Platform, Payer Performance Analytics captures and manipulates data so senior hospital management have a comprehensive snapshot of all core performance metrics. Like its complementary modules, data capture is automated, systematic, and virtually real time. The results include:

• Overall reduction in denials and underpayments
• Ongoing management of payer collections and performance
• An increase in more favorably-negotiated contracts
• An increase in net revenue

Predictable revenue means more proactive decision-making:

Let Payer Performance help your organization take the next steps toward optimization and efficiency. This module will help you:

• Identify and analyze underpayment trends by payer, contract, facility, DRG, patient type and reason code
• Benchmark payer performance based on volumes, revenue, case mix, time-to-pay, and denials
• Establish payer report cards that aggregate all relevant information for contract negotiations
• Create prioritized work lists for follow-up activity by payer
• Perform with on demand intelligence through the integration with RAC reporting

Self-Pay Analytics

Providing strategic insight into patient needs and financial risk

Everyone deserves excellent healthcare regardless of their economic status. With the right tools and metrics, healthcare providers can ensure top care while also maintaining the fiscal health of their own organization. Self-Pay Analytics provides these tools through integrated data, executive-level report cards, specialized dashboards, and segmented analytics.

Know your audience

Advanced performance analytics from Health OnDemand also extends to the self-pay and uninsured segments. With Self-Pay Analytics, healthcare providers can more intelligently and proactively segment, screen and isolate self-pay accounts for charity care and public assistance programs, while also reducing bad debt write-offs and increasing self-pay collection rates.

Benefits to the healthcare provider, benefits to the patient

Self-Pay Analytics reporting pulls third-party demographic, financial and credit data and integrates this with detailed historical information from the patient accounting system. This data comprehensive data source can be filtered, charted and grouped to allow healthcare providers to:

• Manage cash collections through the predictability of collections of each patient account
• Increase self-pay collections
• Segment patients who qualify for charity
• Resolve demographic errors
• Screen for Medicaid eligibility
• Establish real time decisioning of bad debt write-offs for significant financial gains

Your fiscal future becomes clear

One of the critical modules on the PowerHealth OnDemand Platform, Self-Pay Analytics integrates with all executive dashboards and detailed reporting. All data is accessible from anywhere at anytime on the PowerHealth managed services web-based platform.

With Self-Pay Analytics, you have the tools necessary to make measurable improvements in self-pay accounts receivable and collection rates, reduced bad debt, Medicaid revenue, and returned mail.

Healthcare provider benefits also include:

• Segmentation of all self-pay accounts based on collection risk and payment abilities
• Identification of low income patients who qualify for charity care or financial assistance
• Comparisons of payer and employer performance based on self-pay collection risk
• Identification and reduction of returned mail
• Screening all self-pay patient accounts for current and potential Medicaid eligibility
• Easy-to-deliver and analyze snapshot reporting and dashboards

Supporting the front line with on-demand intelligence

Patient registration is one of the most critical pieces of the healthcare process. Unfortunately, because your patients are the priority, process improvements must wait and efficiency and accuracy ultimately suffer. This is not inevitable. With Patient Access, you can streamline and optimize patient registration without jeopardizing patient care.

You don’t know what you don’t know

With Patient Access, healthcare providers and administrators can improve the accuracy of the registration process and drive accountability. The right data brings out the truth and shows where process breakdowns are occurring.

With Patient Access Analytics you gain:

• Insight into all front-end registration and program performance
• Knowledge about registration errors
• Information about Point-of-Service (POS) cash collections and failures
• Insight into eligibility verification and scheduling

The ROI is immediate

Delivered on our Health OnDemand Platform, complete with snapshot reporting, dashboards, and report cards, Patient Access Analytics will generate rapid and sustainable results. Our solutions significantly improve claim rates, reduce denials and increase POS cash collections. As a healthcare provider trying to monitor teams of people and disparate departments, Patient Access Analytics it the key to:

• Identifying and resolving registration errors and patient demographic errors prior to billing
• Tracking error trends and drilling down to root causes to identify training opportunities
• Benchmarking registration staff based on accuracy metrics to drive front-end accountability
• Automatically reviewing 100% of patient registrations (including pre-registration) on a daily basis
• Improving the front-end process, reducing stress-related errors and increasing overall efficiency

High-level data for Executive-level decisions

Half of your time is spent on day-to-day critical operations and management, while the other half is spent validating your efforts in monthly board reports, weekly staff meetings, and shareholder updates. As different as they may seem, both require data and accurate reporting. Executive-level decisions can be made in real time using Executive Performance Analytics.

C-level efficiency comes standard

Executive Performance Analytics enables senior hospital management to get a comprehensive snapshot of all core performance metrics. Data capture is automated and systematic – integrating financial, organizational, and clinical data. Manual reporting becomes obsolete. Tracking is database driven. Your time is spent turning the information into action. Platform and people at the core

The PowerHealth OnDemand Platform creates the foundation for Executive Performance Analytics, while integration is key to fueling the engine that aggregates core healthcare systems into one data source. The results include:

•  Intelligent metrics delivered through a web-based, managed services solution
•  Experienced client service personnel * Greater accountability and sense of ownership at every level of your organization
•  A more data-driven, decision-making culture
•  More organizational alignment around strategic initiatives and goals

No IT resources required

Until recently, robust reporting was only possible with in-house, dedicated database administrators and IT gurus. With Executive Performance Analytics, busy executives and managers no longer have to wait for system experts to write, compile and massage data in order to gain insight into operations or to show results. Executive Performance Analytics becomes the invisible outsourced reporting expert for your organization.

To track more complex metrics, our adaptive reporting is easy to access and drill down into from dashboard views and graphical summary charts. With Executive Performance Analytics, you benefit from:

•   A consolidated view of financial, operational and clinical performance across the system
•  Across-the-organization understanding of internal goals and benchmarks
•  “One version of the truth” to drive management discussions and strategic decisions
•  Consistent, real-time, web-based reporting
•  Drill-down capabilities into underlying root causes and detailed performance drivers as needed